AI operations for property managers
The AI Property ManagerThat does the work.
PM Assist captures, triages, resolves and records tenant, landlord, contractor and compliance work. So property managers stop chasing updates and keep judgement where it matters.
Introducing PM AI Assist
The agentic operating system for property management work
Trusted by leading UK property agencies
How it works
From inbox noise to completed property work.
01
Receive
Intake
12 live
Entity resolution
12 Ridgeway Road, Flat B
Every channel becomes one work queue.
Tenant emails, landlord messages, WhatsApp, SMS, Fixflo issues and portal submissions arrive in one intake layer, matched to the right property before your team opens the thread.
02
Route
Triage
reason visible
Your playbook decides what happens next.
AI classifies category, urgency, property, sentiment and disposition, then applies your approval gates, spend limits, tone and preferred contractors.
03
Resolve
Resolution
autonomous
Dispatch approved plumber
Contractor link sent. Tenant offered Thursday AM and Friday PM.
Routine work moves without waiting.
Compliance renewals and simple maintenance can run end-to-end. Anything outside the playbook becomes a prepared plan your team approves or edits in one click.
04
Record
Property record
append-only
Every decision becomes evidence.
Every AI, system, staff and contractor action is written back to the property record, with certificates, approvals, messages and MTD-ready landlord records kept audit-ready.
Across your workflow
One assistant across your whole workflow.
The AI Property Managerthat does the work
Your whole portfolio, in one calm view.
Review every open request, schedule compliance works before they fall due, and monitor contractors on-site — all from a single morning glance.
Live overviewMessage it. It runs the whole job.
Ask in Slack and PM AI Assist runs the workflow autonomously within your agency rules — dispatching, updating tenants, and logging every step.
AutonomousA reply, drafted and ready to send.
It reads the tenant's email, triages the issue, matches an approved contractor and writes your response — so you send in a single click.
Outlook add-inIt collates the facts before it acts.
PM AI Assist reads your channels, the property record, council and compliance registers, your playbook and the open web — then cites exactly what it used.
Cited researchWhite-label
Your brand is the product landlords see.
PM Assist can run as {AgencyName} AI Property Manager with your domain, colours, email identity and landlord portal. Tenants and landlords see your agency; PM Assist stays underneath.
Acme Lettings
AI Property Manager
Compliance
EICR booked
Maintenance
2 jobs active
Documents
CP12 filed
Statements
MTD-ready
acmelettings.ai-property-manager.co.uk
What changes when the system owns the follow-through.
"Placeholder - swap for a real customer quote about time saved on triage and chasing."
"Placeholder - swap for a real customer quote about the audit trail and compliance."
Let the routine work run. Keep judgement where it matters.
Connect your channels and let PM Assist receive, route, resolve and record inside your agency rules.