Customers
Built for everyone who runs property.
From single-let portfolios to purpose-built communities, supported housing and commercial space — one platform, shaped to how each team works.
Residential Property Managers
Agencies managing rented homes for individual landlords. PM Assist runs the whole loop — triaging tenant requests, keeping every property compliant, routing contractors and giving landlords a self-serve view.
- Tenant request triage
- Compliance scheduling
- Contractor routing
- Landlord self-serve
14 Oak Road · Flat 4
Tenant WhatsApp · boiler
BTR Operators
Operators running purpose-built rental communities at scale. Handle high volumes of resident requests with on-site teams, keep every block compliant, and give residents an app that makes the community feel genuinely managed.
- High-volume triage
- Resident app
- On-site team workflows
- Portfolio-wide SLAs
Units
480
Open
23
SLA
98%
Supported Living Providers
Providers of housing for residents who need extra care. PM Assist prioritises safeguarding and responsive repairs, keeps critical compliance watertight, and coordinates care and maintenance teams with clear, sensitive communication.
- Safeguarding-aware triage
- Responsive repairs
- Critical compliance
- Care-team coordination
Heating fault · vulnerable resident
EscalatedCommercial Property Managers
Managers of offices, retail and industrial space. Run planned and reactive maintenance, manage contractors and statutory compliance, and handle occupier requests against service-charge budgets — all on one record.
- Planned maintenance
- Statutory compliance
- Contractor management
- Occupier requests
One platform, every kind of portfolio
Whatever you manage, the same record connects requests, compliance, contractors and owners.
Any scale
One let or a thousand units.
Compliant
Residential or statutory, kept current.
Connected
Tenants, contractors, owners, teams.
Tailored
Shaped to how each team works.