PM Assist

03 — Tenant App

Tenants who find the answer themselves.

Maintenance triage that logs a clean request, a clear tenancy overview, every document in one place — and push notifications that keep tenants ahead of rent and contractor visits.

Good morning

Sara R.

Tenant

Report an issue

My tenancy

Open request · triage

The boiler isn't heating.
PMIs any water leaking from it?
NoAdd a photo
Logged · engineer being matched#1042

Maintenance triage

A clean request, every time.

AI asks the few questions that matter, captures a photo and triages for safety — handling the obvious things itself and escalating the rest as a structured job report the dashboard and engineer can action immediately.

  • Guided questions
  • Photo capture
  • Safety escalation
  • Structured report

Triage → dashboard

report #1042

IssueBoiler — no heating
Safety checkNo leak · not urgent gas
PhotoAttached
Routed toPM Dashboard
My documents
Tenancy agreementPDF
Gas Safety certificatePDF
How to Rent guideGOV
Inventory · from landlordUpload

Tenancy overview & documents

Their tenancy, and every document.

A clear tenancy overview sits alongside everything tenants need to keep — compliance certificates, the How to Rent government guidance and any documents landlords upload — shared the moment they're issued, so nobody has to ask for a copy.

  • Tenancy overview
  • Compliance certificates
  • How to Rent guidance
  • Landlord uploads

Push notifications

Ahead of rent and every visit.

Timely push notifications keep tenants in the loop — a nudge before rent falls late, and a heads-up when a contractor is scheduled or on the way. Fewer surprises, fewer missed visits, fewer chasing messages.

  • Late-rent reminders
  • Visit scheduling
  • On-the-way alerts
  • Fewer missed visits
PM

Contractor scheduled

now

A. Okafor will visit tomorrow, 9–11am, for the boiler.

£

Rent reminder

2d ago

Your rent of £1,050 is due on 1 Apr. Tap to pay early.

On the way

8:50am

Your engineer is 12 minutes away.

What tenants get back

Self-serve

Triage that answers without waiting.

All docs

Certificates, How to Rent, uploads.

Push

Reminders for rent and visits.

Fewer

Missed visits and chasing messages.

Fewer messages. Happier tenancies.