PM Assist

The complete platform

Four layers.End-to-end support.

One platform across managers, contractors, landlords and tenants — every layer on the same property record, so work flows between them instead of the admin.

Four layers. One record underneath.

Each party gets the layer built for them. Every action writes back to the same property file.

01 — PM Dashboard

The control room for your whole portfolio.

A single workspace where your team triages live requests, schedules compliance works and tracks every contractor job to completion — with portfolio-wide SLAs, owner assignment and an audit trail behind every action.

  • Live request queue
  • Compliance scheduling
  • Contractor monitoring
  • SLA & owner tracking
app.pmassist.ai/operations
PPM Assist

Workspace

Requests12
Inbox34
Compliance5
Contractors
Properties
Finance
JM

Jordan M.

Northcote branch

Operations
Search property, tenant or job…
Today

Open

12

+2

Compliance

5

due

Contractors

8

on 6 jobs

SLA

96%

+3
Live requestsProperty · Issue · Priority · Owner

14 Oak Road

Flat 4 · WhatsApp

Boiler — no heating

HighJM

22 Elm Court

Email · landlord

EICR renewal due

MedAI

8 Birch Lane

Fixflo · #4821

Gas safety — booked

DoneAO

5 Maple Way

Portal · new

Leak under sink

High+

Compliance this month

Gas safety · Oak RdMar 18
EICR · Elm Court14 days
EPC · Cedar Rd90 days

Contractors active

A. Okafor · Gas SafeOn site
T. Reid · ElectricalEn route
Capital PlumbingQuoting

02 — Contractor platform

Booked, dispatched and supported — with the admin removed.

Engineers get a dedicated app for jobs, access details and proof of work. Behind it, AI agents integrate with your platform to run booking and support workflows end to end — so neither side spends the day on the phone.

Engineer app

PM Assist3 jobs today
Next · 9–11am£140 fixed

14 Oak Road, SW18 · Flat 4

Boiler — no heating

Route · 12 min
AccessKey safe · 4827
Cert requiredGas Safe ✓
Proof of workAdd photos
Accept jobDecline
PM

Booking agent

Dispatch run · 14 Oak Road · 40s

Complete

Matched a Gas Safe engineer

A. Okafor · 4.9★ · in coverage · within £250 limit

Sent offer & collected acceptance

Accepted in app · 9–11am tomorrow confirmed

Notified tenant & landlord

Visit window shared · access instructions issued

Standing by for support

Handles reschedules, parts queries & invoice matching

Quote

£140

Approval

Auto · under limit

SLA

On track

Engineer: Running 20 min late on the Oak Road job.

PM Assist: No problem — I've told the tenant and pushed the window to 9:20. Nothing for you to do.

PM AssistLandlord

Properties

2

Rent · this month

£4,200

Managed

14 Oak Road, SW18

Let to 2 tenants · since 2023

Certificates

Gas SafetyValid · Mar 2027
EICRValid · 2029
EPC · Rating CRenew · 90 days

Making Tax Digital

Q1 ready

Income

£12,600

Expenses

£1,845

Submit Q1 to HMRC

03 — Landlord app

Your landlords, self-served.

Every property, its certificates and its finances in one app landlords actually open. Compliance status stays current automatically, and Making Tax Digital records are built as the year goes — so the quarterly submission is a tap, not a scramble.

  • Property information
  • Live certificate status
  • MTD-ready records
  • Income & expense log

04 — Tenant app

Tenants who find the answer themselves.

Tenancy agreement, certificates and how-to-rent documents are always to hand. And when something breaks, AI maintenance triage asks the right questions, captures a photo and logs a clean request — so it reaches your dashboard ready to action, not as a vague late-night text.

  • Documents & certificates
  • AI maintenance triage
  • Photo capture
  • Rent & request status

Good morning

Sara R.

Tenant

Report an issue

Pay rent

Open request · triage

The boiler isn't heating.
PMIs any water leaking from it?
NoAdd a photo
Logged · engineer being matched#1042

My documents

Tenancy agreementPDF
Gas Safety certificatePDF
How to Rent guidePDF

One connected system

A tenant report becomes a booked job, a filed certificate and a landlord's record — without anyone re-keying it.

Tenant

Reports the boiler fault with one photo.

Dashboard

Triages it and an agent books a Gas Safe engineer.

Contractor

Accepts in the app, completes, uploads the cert.

Landlord

Sees it filed and the MTD record updated.

The whole operation, connected

See the four layers working as one.

A 30-minute walkthrough across the dashboard, contractor platform and the landlord and tenant apps — on your own properties.