# property-ops
Live property operations
14
Today
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Nicole Adeyemi9:38 AM
@PM AI Assist the tenant at 14 Oak Road just messaged — the boiler isn't heating and it's gone cold overnight. Can you get a Gas Safe engineer out and keep them updated?
PM
PM AI AssistApp9:38 AM
On it. Running the boiler repair workflow for 14 Oak Road — I'll handle dispatch and tenant updates and report back here.
Workflow · Boiler repair
Running · step 5 of 6
Logged request to the property recordAppend-only entry created · 14 Oak Road
Record
Diagnosed the fault from the tenant reportNo heating, no hot water · likely boiler lockout
Triage
Matched a Gas Safe engineerJ. Whitfield · Gas Safe verified · 1.2 mi away
Gas Safe
Checked spend against your playbookEst. £180 call-out · under your £250 auto-approve limit
Playbook
Booking the visit with the engineerHolding tomorrow, 9–11am · awaiting confirmation
In progress
Notify tenant & landlord, then close outDrafts queued · will post the outcome here
Queued
Running autonomously within your agency rules — no approval needed under £250.
View plan
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